Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To start a return, there are two options; first you may do so from your account portal or second you can contact us at:
privadodesigns@outlook.com
Be aware that it is faster to do so from your portal.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Some orders may not require you to print out a shipping label but instead instruct you to take the item to our carrier. Items sent back to us without first requesting a return will not be accepted. Return time can vary depending on item/accessory. However, you can always contact us for any return question at:
privadodesigns@outlook.com